ADMINISTRATIVE OFFICER (TEMPORARY) (16 HRS/WK)
SALARY SCALE £17,818 – £19,632 PRO RATA
Kingdom Housing Association provides housing and support throughout East Central Scotland.
You will be a member of our Housing Services Customer Accounts Team based in Cowdenbeath dealing with all aspects of our customer accounts ranging from rents to rechargeable repairs, signing up new tenants and factoring. Our customers are our key focus as is ensuring the maximisation of benefits to enable them to sustain their tenancies and you will therefore be expected to provide housing benefits advice and accounts administration. You will also be expected to gain or have the HomePoint accreditation, which is nationally recognised within the housing environment.
Although this post is mainly based in our Cowdenbeath office you may also be required to work in our Glenrothes office according to the needs of the service. Hours will normally be worked Monday to Thursday, 2pm – 5pm and Friday, 1pm – 5pm.
A housing background is preferred for this post. You should have 2 years relevant administrative experience, be a confident communicator, an aptitude for customer care and be proficient in the Microsoft Office packages. You should be flexible and able to work unsupervised and prioritise your own workload. A SVQ Level III in Administration (or equivalent) is desirable.
In return for the above we will offer an attractive salary and benefits, which will include a contributory career average pension scheme. Placing on the scale will be dependent on your qualifications and experience.
This post is temporary to 31 July 2014.
More information on the post and the organisation are available from our website.
You can download an application pack from our website. Alternatively you can contact us to request an application pack to be sent/emailed to you.